Richmond avenue, southend-on-sea


Start date: 22January 2024

Duration: 7 weeks 

Project manager: Daniel French

Local delivery partner: Forefront Utilities


Project overview

We are upgrading the gas pipes along Richmond Avenue to ensure you continue to receive a reliable gas supply for many more years to come. Our aim is to replace all the metallic mains and service pipes in these locations. This means that we will need to excavate holes in the ground to access the gas pipes in order to inspect and replace them.


Due to the nature of the work involved, we have planned to deliver it in a number of phases to maximise efficiency and minimise disruption.

Phase 1 starts on 22 January at the junction of Caulfield Road working down towards the junction of St Andrews Road.
During phases 1 - 4 a road closure will be in place between the junctions of Caulfield Road and St Andrews Road.
As phase 5 begins, the road closure moves down the road and will be in place between the junctions of St Andrews Road and Church Road.

Contacting us

You can contact our customer care centre by telephone on 0800 085 4478 (lines are open 8.00am to 8.00pm Monday to Friday and 9.00am to 4.00pm on Saturdays) or by email to

Project updates

23 February - 09:40

All engineering work is now complete on Richmond Road. Work to reinstate the area on the final phase will be underway soon and we expect the site to be clear by Wednesday next week.


9 February - 10:30

Today the team will be completing engineering work on phase 3 of the project. Work to reinstate the area will take place over the weekend, before phase 4 begins on Monday.


2 February - 15:40

This week work has been underway on phase 2 of work. Engineering work was due to be completed today, however this has now been pushed back until Sunday. Any customers affected by this work will have been notified..


26 January - 15:50

The site has been mobilised and work began on Monday has planned. We’re pleased to say that work to complete for first 85m of the existing gas pipe has been completed ahead of schedule. Work to reinstate the area is underway and will be completed tomorrow.

Next week the team will begin work on phase 2.